Customize how and when you get notified — via email, in-app alerts, browser alerts, or Slack — so you can stay updated without the noise.
How to Manage Notifications
From your settings, you can choose which notifications you want to receive, and enable or disable email notifications.
Click your team avatar in the top-left corner.
Click
Settings , then scroll down to the Notifications section.Toggle the notifications you want to see on or off.
If you still don't see notifications, make sure to have granted the required permissions in your browser or in the desktop app.
The email notification frequency can be set to:
- Never
- Immediately
- Hourly
- Daily
- Weekly
How Follow updates works
Following a document controls which document updates you're notified about. You start following a document in these cases:
- You make a substantial edit to it. Everyone who contributed to the edit starts following it. Small changes, like fixing a typo, don't add followers.
- You're assigned as a verification owner for the document, or you belong to a group assigned as owners.
- You turn on Follow updates yourself from the three-dot menu in the top right of the document.
Some actions don't make you follow a whole document:
- Creating a document doesn't turn on Follow updates.
- Commenting follows only that comment thread, not the document.
- Being mentioned notifies you about that specific update, but doesn't make you follow the document.
To stop getting updates from a document, open the three-dot menu in the top right and turn off Follow updates. To stop following a comment thread, use the three-dot menu on the thread and choose Unfollow the thread. Once you unfollow a document, automatic triggers won't add you back.
Other Email Preferences
At the bottom of the Notifications section, you can opt in (or out) of product updates and knowledge management insights.